职位:客户代表/经理
部门:
人数:若干
性质:不限
性别:不限
婚姻:不限
学历:不限
经验:不限
年龄:不限年龄
待遇:面议
RESPONSIBILITIES
Has full technical responsibility for formulation modification projects, and liaises with innovation as required. Initiates “smaller” polymer modification projects, interface with Performance Test Lab for test results on formulations, acts as key stakeholder in major R&D initiatives and projects.
Together with Marketing, articulates the value of drivers for area of applications at specific Customers/Markets and translates these into initiatives/projects
Interacts with innovation to translate the technical performance of the product (in terms of Tribology, performance testing, viscometrics) into a value-based solution for the customer.
Technical trainings for external distributors.
Drives initiatives and projects including the commercialization of new product/services, with customers that delivers on CM1 target within the current FY, 2-3 years beyond current FY and (for mid-term planning horizon) 4-5 years beyond current FY.
Supports sales activities by providing technical support to customers, including best choice of products and proposal for adequate sampling.
Represents OA’s technical competency at technical conferences with presentations, papers and publications etc. Supports in the creation of technical literature.
Understands competitive challenges, specifically competitive technology and value proposition and compiles application data with regards to processes and products from customers, competitors and other sources.
Educates OA, customers and market on OA technologies for area of applications.
Involves with industry committees where direct customers are involved.
Perform proper internal documentation of formulation studies for customers and support the buildup of a proper formulation database and detailed insights on a formulation know-how in order to continually improve OA’s formulation knowledge.
Possesses detailed application expertise on lubricant additives for individual market segments, and an awareness of development projects and initiatives with OEM (that impact on existing/market base)
Aligns with Sales and the Customer Service team on a cross functional Evonik approach to target customers/regions. Ensure service offered are aligned with Customer Segmentation approach of OA.
Supports manufacturing for quality issues that impact product specifications/performance, raw material substitutions, customer requested changes etc.
Works with Product Management and on product related customer complaint.
REQUIREMENTS
At least M.Sc in Chemistry (polymer chemistry preferable, otherwise organic chemistry)
Minimum 4-5 years of working experience in the lubricant industry with good networking
Good to excellent oral and written communication skills in English language.
Excellent presentation skill, adept at customer or industry presentations at seminar or conferences
Good understanding of lubrication and tribology fundamentals
Cross cultural adaptability. Prior exposure to international working environment will be added advantage
Able to work both as a team as well as independently, depending on the assigned tasks
Good project management and stakeholder management skills
Highly self-motivated and proactiveness towards given responsibilities
Willingness to travel both domestically and regionally. Travelling of at least 2 weeks per month is expected